Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how the Company uses cookies and similar technologies when you access, browse, or otherwise use the Platform. It describes the purpose of such technologies, how they support the operation of the Services, and the choices available to Users regarding their use.

The Platform is operated by LUMERYN LIMITED, a company incorporated in England and Wales under company number 17151133, with its registered office at Dept 6713, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (the “Company”, “we”, “us”, or “our”).

This Cookie Policy applies to all visitors and Users of the Platform and should be read together with the Privacy Policy, which provides further information regarding the processing of personal data.

By using the Platform, you acknowledge that cookies and similar technologies may be used in accordance with this Cookie Policy. Where required by applicable law, the use of certain cookies may be subject to your consent.

The Company may amend this Cookie Policy from time to time to reflect changes in legal requirements, technological developments, operational practices, or the Services offered through the Platform. Any updated version will be published on the Platform and will become effective upon publication unless otherwise stated.

2. WHAT ARE COOKIES

Cookies are small text files that are stored on a User’s device when visiting or interacting with the Platform. They enable the Platform to recognize a browser or device and retain certain information between sessions in order to support functionality, security, and user experience.

Cookies may be placed directly by the Platform or by third-party services integrated with the Platform. Depending on their purpose, cookies may remain active only for the duration of a browsing session or may be stored on a device for a longer period until they expire or are deleted.

Cookies perform a variety of functions that help the Platform operate efficiently. These functions may include maintaining user sessions, supporting authentication, remembering preferences, enhancing security, facilitating Transactions, and improving the performance and usability of the Services.

Certain cookies may contain unique identifiers or technical information associated with a browser or device. While cookies do not typically contain information that directly identifies an individual, they may be linked to information collected through the use of the Platform and may therefore be treated as personal data under applicable laws.

The Platform may also use similar technologies, including tracking technologies, local storage, pixels, tags, and other tools that serve comparable purposes. References to cookies in this Policy include such technologies unless the context requires otherwise.

The use of cookies and similar technologies is a common feature of modern online services and helps ensure that the Platform operates securely, efficiently, and in accordance with User preferences.

3. HOW WE USE COOKIES

The Company uses cookies and similar technologies to support the operation, security, functionality, and performance of the Platform. Cookies help ensure that the Services operate efficiently and that Users can access and use the Platform in a consistent and reliable manner.

Cookies may be used to maintain active sessions, support account authentication, verify user activity, and facilitate access to secure areas of the Platform. They also assist in ensuring that Transactions, account functions, and other core features operate correctly.

The Company may use cookies to remember User preferences, settings, and other information that allows the Platform to provide a more personalized and convenient experience across visits and sessions.

Cookies may also be used to collect information regarding the use of the Platform, including interactions with pages, features, and functionality. Such information helps the Company understand how the Platform is used, identify technical issues, improve performance, and enhance the overall user experience.

Certain cookies may be used for security and fraud prevention purposes. These cookies assist in detecting suspicious activity, preventing unauthorized access, protecting User Accounts, and maintaining the integrity of the Platform and its Services.

The Platform may also rely on cookies used by third-party service providers in connection with authentication, payment processing, infrastructure, analytics, security, and other operational functions necessary for the provision of the Services.

The Company uses cookies only for purposes that are reasonably necessary to operate, secure, maintain, and improve the Platform and the Services provided through it.

4. TYPES OF COOKIES

The Platform may use different categories of cookies depending on their purpose and the functionality they support. These cookies may be placed either by the Platform itself or by third-party service providers that assist in the operation of the Services.

Strictly necessary cookies are used to enable the core functionality of the Platform. These cookies support essential features such as account authentication, session management, security controls, navigation, access to restricted areas, and the completion of Transactions. Without these cookies, certain Services may not be available or may not function properly.

Functional cookies are used to enhance the User experience by remembering preferences, settings, and other choices made during previous visits. These cookies help provide a more consistent and personalized experience when interacting with the Platform.

Performance and analytics cookies may be used to collect information about how Users access and use the Platform. Such cookies help the Company understand usage patterns, monitor system performance, identify technical issues, and improve the design, functionality, and effectiveness of the Services. When enabled, the Platform may use Google Analytics 4 for this purpose. Analytics cookies are loaded only after you consent to the Performance & analytics category in the cookie banner.

Security-related cookies may be used to detect suspicious activity, prevent unauthorized access, protect User Accounts, and support the overall integrity and security of the Platform.

Third-party cookies may be placed by external service providers whose services are integrated into the Platform. These cookies may support authentication, payment processing, analytics, infrastructure services, fraud prevention measures, or other operational functions required for the provision of the Services.

Depending on their purpose, cookies may be session cookies, which are automatically removed when a User closes their browser, or persistent cookies, which remain stored on a device until they expire or are manually deleted.

The specific cookies used by the Platform may change from time to time as the Services evolve, technologies develop, or operational requirements change.

5. THIRD-PARTY COOKIES

The Platform may use cookies and similar technologies provided by third-party service providers whose services are integrated into or support the operation of the Platform. Such providers may include authentication services, payment processors, hosting providers, analytics providers, infrastructure providers, security services, and other technology partners.

Third-party cookies may be used to facilitate essential Platform functionality, including user authentication, payment processing, fraud prevention, security monitoring, system performance, and the delivery of certain features and services.

The Company may permit third-party service providers to place cookies on a User’s device where such cookies are necessary for the operation, maintenance, security, or improvement of the Platform. Information collected through such cookies may be processed directly by the relevant third-party provider in accordance with its own privacy and cookie policies.

The Company does not control the operation, content, or data processing practices of third-party cookies once they are deployed by an external provider. Users are encouraged to review the privacy policies and cookie policies of relevant third-party providers to better understand how their information may be collected and used.

Certain third-party cookies may be required for the proper functioning of the Platform. Disabling or restricting such cookies may affect the availability, functionality, security, or performance of certain features and may prevent Users from accessing specific Services or completing Transactions.

Where required by applicable law, the use of non-essential third-party cookies will be subject to the User’s consent. Such consent may be granted, withdrawn, or modified through the mechanisms made available on the Platform or through applicable browser settings.

The third-party services used by the Platform may change from time to time as operational, technical, security, or business requirements evolve, and the categories of third-party cookies used may be updated accordingly.

6. MANAGING COOKIES

Users may manage, restrict, disable, or delete cookies through the settings available in their web browser or device. Most browsers provide functionality that allows Users to control how cookies are stored and used, including the ability to block all cookies, delete existing cookies, or receive notifications when cookies are placed on a device.

The availability and operation of cookie management features depend on the browser, device, and operating system used by the User. Additional information regarding cookie controls can typically be found within the help or settings section of the relevant browser or device.

Users should be aware that restricting or disabling certain cookies may affect the functionality, security, performance, or availability of the Platform. In particular, cookies that are necessary for authentication, account management, transaction processing, fraud prevention, and other essential functions may be required for the proper operation of the Services.

Where applicable law requires consent for the use of certain categories of cookies, Users may withdraw or modify their consent at any time through the cookie management tools provided on the Platform or through their browser settings, where available.

Changes to cookie preferences may not take effect immediately and may require the User to refresh their browser, restart their session, or remove previously stored cookies. Certain cookies may remain on a device until their expiry date or until they are manually deleted by the User.

The Company is not responsible for the effectiveness of cookie controls provided by third-party browsers, devices, operating systems, or software applications. Users remain responsible for managing their own cookie preferences through the tools available to them.

7. CHANGES TO THIS POLICY

The Company reserves the right to amend, update, modify, or replace this Cookie Policy at any time to reflect changes in applicable laws, regulatory requirements, business practices, technological developments, or the operation of the Platform and its Services.

Any revised version of this Cookie Policy will be published on the Platform and will become effective from the date of publication unless a different effective date is specified. Users are encouraged to review this Cookie Policy periodically to remain informed about how cookies and similar technologies are used.

Where the Company considers a change to be material, reasonable steps may be taken to notify Users through the Platform or by other appropriate means. However, the Company is not obligated to provide individual notice of every update.

Continued use of the Platform following the publication of an updated Cookie Policy constitutes acknowledgement and acceptance of the revised Policy.

Where required by applicable law, the Company will obtain any necessary consent before implementing changes relating to the use of non-essential cookies or similar technologies.

Nothing in this Section shall affect any rights available to Users under applicable laws relating to privacy, data protection, or electronic communications.

8. CONTACT

If you have any questions regarding this Cookie Policy, the use of cookies on the Platform, or your privacy-related preferences, you may contact the Company using the details provided below.

Requests relating to cookies, consent preferences, or the operation of cookie-related technologies should include sufficient information to enable the Company to understand and respond to the request appropriately.

Where necessary, the Company may request additional information to verify the legitimacy of a request or to assist in resolving a technical issue relating to cookies or similar technologies.

The Company will make reasonable efforts to review and respond to enquiries within a reasonable timeframe. Response times may vary depending on the nature and complexity of the request.

Company: LUMERYN LIMITED

Company Number: 17151133

Registered Office: Dept 6713, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP

Email: [email protected]